The Door is Always Open.
Take advantage of our 24/7 customer service by calling, writing, or emailing general support or ask to be directed to one of our branches anytime, anywhere. We pride ourselves in offering easy communication and timely responses to best accommodate your busy schedule. We are happy to answer questions, solve problems, or just listen about your experience. Please refer to the contact information below. Other languages are available upon request.
- Customer Service: 1-(800)-ADS-SCDP help@scdp.com
- Manhattan Support Desk: (212)-763-4492 scdp1@scdp.com
- Los Angeles Support Desk: (626)-441-8960 scdp2@scdp.com
- Chicago Support Desk: (773)-0001-399 scdp3@scdp.com
- District of Columbia Support Desk: (202)-456-3346 scdp4@scdp.com
- London Support Desk: (020)-667-8989 scdp5@scdp.com
- Paris Support Desk: 1-(331)-925-9005 scdp6@scdp.com
- Hamburg Support Desk: (040)-557-3309 scdp7@scdp.com
- Tokyo Support Desk: 3-(813)-770-1290 scdp8@scdp.com
- "How do I get started?" From beginning your new business’s first campaign to switching ad agencies, your interest in SCDP would start with a preliminary meeting to determine your goals and financial investment so that we may present you with estimates and a plan that matches your budget. There is no contractual obligation for a consultation.
- "Is there a minimum budget requirement?" At SCDP, we value all businesses from small mom and pop shops to global corporations. There is no minimum budget requirement but while we do welcome all business, our larger accounts will receive relatively greater attention and more experienced staff.
- "Are all campaigns national?" No. Your campaign options consist of local, regional, national, and global scales. Campaigns become more extensive and complicated the larger they are and are priced as such.
- "What if I only want television commercials?" SCDP offers partial campaign options in form of many media outlets, including (but not limited to) television, radio, social media, newspapers, posters/banners, venues, and aerial advertising.
- "Can I choose who handles my account?" Yes. You may request an account representative, but may be waitlisted based on his/her availability. If you choose not to request an account representative, we will assign one to you immediately. Please be aware that certain representatives manage specifically-sized portfolios and cannot be requested by clients with smaller accounts.
- "Where can I send items through the mail?" Please direct any mail to our headquarters in Manhattan, NY and it will be forwarded accordingly. Our Manhattan address is 1271 6th Ave, New York, NY 10020.
FAQs
For your convenience, we have displayed some of the most frequently asked questions by real clients to potentially save you the trouble of contacting us directly.